Enhancing Customer Experience: Real-Time Data Integration

Enhancing Customer Experience: Real-Time Data Integration

Business Challenge​ A luxury hotel chain aimed to enhance the customer journey by implementing a new communication channel, fully integrated with their existing CRM system to provide a 360-degree view of customers. This integration would accelerate service delivery...
Cloud Integration Layer Architecture – Microsoft Azure

Cloud Integration Layer Architecture – Microsoft Azure

Leading Logistics Multinational Business Challenge​ Our client, a global medical supply logistics company, part of a leading logistics multinational, decided to improve and automate their supply chain solution for clinical drug product storage and distribution. The...
Analytics Data Platform Architecture – Google Cloud Platform

Analytics Data Platform Architecture – Google Cloud Platform

Leading Multinational Furniture Retailer Business Challenge​ Our client, a large European furniture retailer, has been focused historically on in-store customer experience. They wanted to enter and strengthen their online e-commerce offering. Data was scattered around...